Industry trends
As the hospitality industry evolves, it moves beyond simple automation, embracing AI systems that autonomously make decisions using real-time data and standardised processes, paving the way for the era of the autonomous hotel.
Hotels are putting AI agents to work in live operations, with Apaleo MCP Server use up 70%
More hotels are putting AI agents to work in day-to-day operations with the Apaleo MCP Server. Usage has grown by 70% in just three months, with adoption spanning independent hotels and large hospitality groups alike.
Anna Fechner
From AI adoption to impact: Key takeaways from the h2c Global Study 2026
This article introduces the h2c Global Study 2026, exploring how AI and agents are transforming hospitality and driving real impact for guests, staff and hotel operators.
The Agentic Hotel: How open infrastructure turns AI into operational performance
With AI agents moving from experimentation into everyday hotel operations, open, API-first infrastructure is becoming the foundation that decides whether they deliver, turning standalone tools into coordinated, agentic hotels.
Stephan Wiesener
The autonomous hotel starts with an open architecture
This article highlights the shift in the tech stack towards autonomous AI agents and agent-ready apps that simplify processes and redefine workflows.
10 agentic AI trends driving the shift to autonomous hotel operations in 2026
The article highlights ten key agentic AI trends set to reshape hotel operations in 2026, showing how AI agents will integrate into daily workflows, boost productivity, and reduce manual work.
Florian Montag
From automation to autonomy: Paving the path to fully autonomous hotels
This blog article explores the rise of the autonomous hotel, where AI agents independently manage operations, creating a more efficient, guest-focused experience that goes beyond automation.
